Shipping policy
Shipping Policy — Arveins
- Business name: Arveins
- Phone: +1 (979) 253-9236
- Email: contact@arveins.us
- Physical address: 2329 NE 35th Ln, Cape Coral, FL 33909, United States
- Last updated: August 19, 2026
Thank you for shopping at Arveins. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Destinations
At this time, we ship only within the United States (including all 50 states). We do not currently offer international shipping. If your shipping address is outside the United States, your order will not be able to be processed.
2. Order Processing (Handling Time)
All orders are processed within 3–4 business days after payment confirmation via Shopify Payments. Business days do not include weekends or public holidays.
If we are experiencing a high volume of orders, processing may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via the email or phone number provided at checkout.
3. Shipping (Transit) Time
Once your order has shipped, transit time is 5–10 business days, depending on your location within the United States. Total delivery time is estimated as handling time (3–4 business days) plus transit time (5–10 business days), for an estimated total of 8–14 business days from order placement to delivery.
Please note these are estimates and not guarantees. Delays caused by the shipping carrier, weather, natural disasters, or other events outside our control may extend delivery time.
4. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24–48 hours.
6. Shipping Carriers
We work with major carriers such as USPS, UPS, and FedEx to deliver your order, selected based on the destination and package specifications.
7. Order Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at contact@arveins.us; we will do our best to correct it before the order ships, but cannot guarantee changes once an order has entered processing.
8. Lost, Stolen, or Damaged Packages
Arveins is not liable for packages lost, stolen, or damaged after being marked "delivered" by the carrier. If your tracking shows delivered but you have not received your package, please contact the carrier directly and reach out to us at contact@arveins.us so we can assist you.
If your package arrives visibly damaged, please contact us within 48 hours of delivery with photos of the damage so we can help resolve the issue.
9. Order Changes and Cancellations
If you need to change or cancel your order, please contact us at contact@arveins.us as soon as possible. We can only accommodate changes or cancellations if the order has not yet entered processing or shipped.
10. Payment and Shipping (Shopify Payments)
All orders must be paid in full via Shopify Payments before they enter processing. Orders will not begin the 3–4 business day handling window until payment has been successfully confirmed.
11. Returns
For information on returning a shipped item, please see our Refund and Return Policy.
12. Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Arveins
- 2329 NE 35th Ln, Cape Coral, FL 33909, United States
- Email: contact@arveins.us
- Phone: +1 (979) 253-9236